Quality Policy

SDI is a distributor of Grip Sheet anti-slip products and other handling products. Our dynamism and our large inventory allow us to quickly ship the majority of our products.

Our dedicated team is fully committed to understanding the needs and priorities of our clients.

In order to maximize the satisfaction of our customers, we have adopted a quality management system pursuant to which we aim to:

  • Understand the context in which our customers operate to offer them the products best suited to their needs;
  • Select reliable suppliers to offer a range of products at the best quality-price ratio for our customers;
  • In collaboration with our suppliers and customers, identify the requirements to offer products that comply with regulatory standards and best practices based on the intended use;
  • Offer our customers products within the desired timeframe and in the desired quantity and quality; and
  • Strive for continuous improvement in customer satisfaction and our performance.

To implement this policy, Management undertakes to:

  • Fulfill compliance requirements and customer needs;
  • Regularly monitor our quality objectives;
  • Periodically improve our quality management system;
  • Involve all our employees in the pursuit of our quality objectives; and
  • Provide our employees with the necessary environment and resources.
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